What & why we use personal data process
When you use the Website and/or Services, we process personal data relating to you, such as your name, first name, address, age and the number of your identity card or passport.
In principle, we obtain the above-mentioned personal data directly from you. In addition to the above, we may also process your personal data:
a) To provide you with the information about products and services that you request in a personalized and efficient manner, whether via the website, e-mail, telephone or social media channels.
b) To process your personal data so that we can provide a correct service.
c) To provide to a financial institution or payment service provider, to enable your bank and the payment service provider to fulfill their obligations.
d) To hand over to the police or judicial authorities as evidence of possible crimes or if there are reasonable grounds for suspecting a wrongful act or crime committed through your registration with or use of the Website or the Services.
3. If and when your registration on the website or use of the website or services could be considered (a) a violation of the terms or the proprietary rights, (b) a threat to the security or integrity of our services, (c) a threat to the Website or Services or systems owned by us or our subcontractors as a result of viruses, Trojan horses, spyware, malware, or any other form of malicious code, or (d) in any way illegal or unlawful, discriminatory or is offensive, we may process your data in the interest of ourselves or third parties.
How we process personal data
We commit ourselves to only process your personal data that is necessary to achieve the goals stated in this policy. We will process your personal data in a legal and transparent manner. We also do our utmost to keep the personal data accurate and up-to-date.
Your personal data will only be processed until you withdraw your consent to its processing. This withdrawal of consent may imply that you are no longer able to use the website services in whole or in part. If you have registered via our website, we will delete your personal data if you delete your profile, unless a legal or regulatory obligation or a judicial or administrative order prevents this.
We will take appropriate technical and organizational measures to keep your personal data safe against unauthorized access or theft and against accidental loss, manipulation or destruction. Access by our personnel or personnel of our third-party processors is only possible on a need-to-know basis and is subject to strict confidentiality obligations.
Your rights regarding personal data
You have the right to request access to all personal data that we process about you. However, requests for access that are manifestly made with a view to causing nuisance or damage to us will not be considered.
You have the right to withdraw your previously given consent for the processing of your personal data. This can be done by sending an e-mail to firstname.lastname@example.org .
Instead of deletion, you can also ask us to restrict the processing of your personal data if (a) you contest the accuracy of that data, (b) the processing is unlawful or (c) the data is no longer necessary for the aforementioned purposes, but you need them to defend yourself in legal proceedings.
You have the right to object to the processing of data if you can demonstrate that there are serious and legitimate reasons related to special circumstances that justify such an objection. However, if the intended processing is classified as direct marketing, you have the right to object to such processing free of charge and without justification.
When your personal data is processed on the basis of consent or on the basis of a contract and the processing is done by automated means, you can receive your provided personal data in a structured format.
If you wish to submit a request to exercise one or more of the rights mentioned above, please send an email to email@example.com . This request must clearly state which right you wish to exercise and why. It must also be dated and signed and accompanied by a digitally scanned copy of your identity card. If the request proves to be justified, we will grant it as soon as reasonably possible and no later than thirty (30) days after receipt of the request.
If you have a problem with the processing of your personal data by us, you can always contact us via firstname.lastname@example.org. If you remain dissatisfied with our answer, you can submit a complaint to the competent data protection authority, the Belgian Privacy Commission.